Services

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Debt collection service

Debt collection service

The debt collection service performs the tasks of: 

  • recording data on service users, collecting claims and taking all necessary measures to improve the level of collection before the statute of limitations begins,
  • timely delivery of invoices to service users,
  • resolving complaints and requests of service users and carrying out correspondence with them,
  • preparation and control of documentation for the payment of debtors, preparation of data and documentation for the hearing in cooperation with the legal affairs department, public executors and representatives of the company,
  • controls and records of debtors' charges, controls and records of realized charges,
  • monitoring compliance with payment dynamics under agreements on debt settlement in installments and taking actions to continue the procedure in case the user is sued,
  • preparation of reports on the degree of collection of receivables, etc